FAQ

I didn’t receive any e-mail after my registration.

If you didn’t receive the verification e-mail necessary for the registration (it may take couple of minutes), please check you SPAM folder, and follow the instructions on the webpage. If that doesn’t help, please contact our coordinator. If you managed to complete your registration, and no e-mail arrived after, don’t worry – please try to log in with your selected username (or e-mail) and password.

What if I need to change the contact info?

In case the contact info in your profile would be outdated, or you would pass the role of the contest organizer to another colleague, please contact our coordinator via e-mail. Please include the information that you need to change.

I forgot my username!

If you forget your username, just use the e-mail that you used for the registration (and where the communication from us usually goes). If the e-mail login still doesn’t operate, please contact our coordinator.

I forgot my password!

Type in your username or e-mail into the login form, and click the ‘’forgot password’’ button. It will start a process of changing your password to a new one (if no password-related e-mail is received, please check you SPAM folder or try again).

I forgot my SCHOOL ID!

Please log into your BIE account – on the main page, you can see your SCHOOL ID.

Is my registration valid for the Best in Deutsch contest too?

No, unfortunately if you want to apply also to the Best in Deutsch contest, you need to make a new registration at the Best in Deutsch webpage.

Do I need to register my students individually?

No, the students will register themselves on the day of the contest, by using the activated link to the official Best in English test.

Do I need to declare the exact number of students?

No, the number of students in the BIE profile page is only for our orientation. The minimum number of students however need to be 10. If you would like to change the number of students in the registration anyway, the button that allows you to change the estimated number of students should be activated during the upcoming months.

Can students do the competition alone?

No! Under no circumstance are the students allowed to take the test elsewhere than on the premises of the school, with direct and constant supervision of the teachers. Although the test incorporates various methods to prevent cheating, we rely on all teachers to promote fair-play and honest approach in their schools and classes. The teacher must supervise the class during the whole duration of the test – communication between the students and any advices from the side of the teacher (except organizational and technical information) is strictly prohibited.

Do my students need any equipment for the test?

Every student must be equipped with headphones and computer that was previously tested using the software testing tool, that will be provided via the teacher’s BIE profile interface in due time).

How can I avoid technical issues on the day of contest?

Once available, please use the ‘’Computer check’’ tool at your BIE profile page – it will available soon before the contest. Make sure that all computers that your students use for the contest have been checked for compatibility.

Functions on my BIE profile are not available.

If the button under the function says ‘’not ready’’, it will be available later – the date of the availability should be indicated.

 Do all the students from my school need to take the test, or just selected ones?

That’s entirely up to you – contest can be organized at your school for all students, or you can select those who are most proficient in English. However please read through the official conditions of the contest – minimum number of students is 10, they must be 15-19 years of age, they cannot be native English speakers, they must take the contest under the supervision of the teacher, etc.

Do students of the same age take the same test?

Yes. Even though students of higher classes can have advantage in the contest, one of the key objectives of the contest is to provide you with a tool to test your student’s skills. It is therefore possible to compare classes in the same year or multiple years with identical test, which will surely be a valuable insight for you.

Where can I see my students results?

The preliminary results should be visible in your BIE account directly after the contest, or shortly after. The official results will take some time to evaluate, and you will be notified once they will be officially released at our webpage.

Can I see the results from the open training tests?

The results of your students’ training test should be available at your BIE profile, however please note that it is absolutely necessary that they use the actual SCHOOL ID of your registration, otherwise the results will not be available.

My colleague from the same school also registered.

If your colleague from the same school registered as well, please notify us by email. If you would be interested, it is possible to merge the registration into a single account, however this may take some time. The results of the contest are however always assigned to the same school, not the specific teacher.

At what time is the contest available?

The exact time of the contest is yet to be announced, however the time of the start will be flexible (by approximately 2 hours). You will therefore be able – to some extent – to select your preferable time of start. It is however absolutely necessary that all the teams from one school start at the same time. Different starting times within the same school are strictly prohibited and may result in disqualification.